Answers to the most common questions
We’ve collected our answers to the most common questions about translation and interpreting services. In our translation services faq, you will find information about schedules, rates, our process, and more.
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What services does your agency offer?
We specialize in branding, web design & development, graphic design, marketing, social media strategy, video production, and UI/UX design.
Who do you work with?
We work with startups, small businesses, and established brands across various industries, helping them create compelling visuals and strategic marketing solutions.
Do you offer custom packages?
Yes! If none of our standard packages fit your needs, we can create a tailored solution based on your specific goals and budget.
What’s included in a branding package?
A branding package includes logo design, color palette, typography, brand guidelines, and optional brand assets like business cards, social media templates, or packaging design.
How long does branding take?
Branding projects typically take 4–6 weeks, depending on complexity and revisions.
Can you redesign my existing brand?
Absolutely! We can refresh your brand while keeping key elements intact or completely rebrand for a new direction.
Do you offer website development as well?
Yes! We design and develop custom websites, including WordPress, Shopify, and fully coded solutions.
Can you update or maintain my website after launch?
Yes, we offer ongoing support and maintenance to keep your site updated, secure, and performing well.
Do you provide copywriting services?
Yes! We craft compelling website copy, blog content, ad copy, and brand messaging to align with your vision and audience.
What are your payment terms?
We typically require a 50% deposit to begin work, with the remaining balance due upon project completion. Payment plans are available for larger projects.
Do you offer refunds?
Since creative work is custom-made, we generally do not offer refunds. However, we ensure client satisfaction through a structured revision process.